REFUND POLICY

1.1 Refunds

At Pocket Creative, we are committed to providing high-quality services and products to all our clients and partners, including real estate agents, coaches and B2C business owners seeking to create short-form content and build a personal brand. Please read our refund policy carefully to understand our stance on refunds.

1.2 Refund Policy

Refunds are considered on a case-by-case basis and are subject to discussion and internal resolution by the management team at Pocket Creative. If you have concerns about the services or products provided, please contact our customer support team at [email protected] to initiate the refund process.

1.3 Dispute Resolution

In the event of a dispute regarding a refund request, both parties agree to negotiate in good faith to reach a mutually acceptable resolution. If a resolution cannot be reached, either party may seek legal recourse as permitted by law.

1.4 Contact Information

If you have any questions or concerns about our refund policy, please contact us at [email protected]

Updated. 16/04/24.

Pocket Creative Agency Pte. Ltd.

UEN 202321202D

[email protected]

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